How to choose the right Managed IT service provider?

Your business grows, so does your technology needs and the pressure on your IT staff. You feel the need to have a dedicated IT team to take care of your network, servers, computers, etc. But, you do not have the resources to hire and manage a large on-site IT team. Look to outsource this to a managed IT service provider firm. Managed IT services include system design and upgrades, network and system monitoring, security management, backup and disaster recovery and more.

Managed IT services

Choosing the right partner for your managed IT services is vital. Keep in mind the following while zeroing in on the one for your firm:

  1. Skills and Experience – Make sure your service provider has the skills and experience to meet your managed IT service requirements. The team should have adequate knowledge of   delivery models, virtualization, middleware and databases, network technologies, cross-platform integration, mobility, security and of course, cloud technologies. Certification is important, but exposure to working on providing managed IT services is crucial.
  1. Local Support – Your managed IT services provider should be available for onsite support. Fast service, prompt response are imperative to handling IT problems. Choosing a local vendor is therefore the way to go! 
  1. Multi-vendor partnerships – You spend a lot of time finding out multiple vendors for various kinds of IT service and support. Hiring a managed IT service provider who has strong third party vendor relationships is a huge advantage as they can handle technology vendors for you, saving you the time and energy and a lot of effort!
  1. Security – Protecting your data and your network from hackers and cyber criminals is a service that a good managed IT services firm provides. They run regular checks to prevent any such attacks. Additionally, they help plan for the future and make sure your business can recover from any disruptive event by taking automatic and consistent backups on a remote server.
  1. Flexibility – A good managed IT service provider offers a broad portfolio of options such that if you want to add a managed service, it can be done without additional cost or hassle.

SkyViewTech is a managed IT service provider offering the above and more! They ensure that your network runs smoothly while you concentrate on growing your business. You can count on them 24/7! Contact these IT experts today at 610-590-5006.

About SkyViewTek:

SkyViewTek, an IT consulting firm, provides managed IT services, technology, and computer network design and setup, cybersecurity and IT solutions for Greater Philadelphia businesses. SVT  ensures computer systems are secure and HIPAA and PCI compliant. Visit their website at https://www.skyviewtek.com to learn more about their products and services.

How to Find & Choose the Right Technology and Computer Company

Computer and computer technology has pervaded our living. It has become an integral part of any business. Any glitch, any issues can bring down productivity causing heavy losses. To ensure the smooth functioning of this tech backbone, proper maintenance, support, and management is required – services offered by technology and computer companies

technology and computer company

Finding one suited best to your needs becomes a challenge. Here we make your task a bit easier!

First things first. Jot down what you are looking for! Your notes can revolve around:

  1. Local –  Delay in attending to your tech support needs can be disastrous for a business. Ensure that the technology and computer company you are looking for is based in your locality so that the technicians and engineers can attend when required, in addition to the regular maintenance.
  2. Remote access – Often technological assistance is best rendered with remote access. Be sure you trust whoever you give access to your computer. 
  3. Experience – The number of years in business counts! A technology and computer company that has been around for long is sure to have lots of experience handling various issues, including complex ones.
  4. Knowledge – When shortlisting companies, make sure you get information on the qualifications and expertise of the technicians and engineers in the company. Relevant certifications do matter!

How to Find?

Look for references – Word of mouth is often the most trusted source of finding something: 

  • Ask your friends, family, neighbors
  • Talk to your clients, vendors

More often than not, you will find one or two recommendations for sure!

Do your Research – Use the internet to look for the best technology and computer company in your area. Look for reviews on local online review service portals like Yelp.com or Angie’sList.com, to name a few.

Post an Ad – Giving an advertisement stating your needs often does the trick. You are sure to get umpteen number of calls/messages from companies willing to offer you the computer and tech support services you need. Shortlist, meet and finalize!

SkyViewTek is a trusted, local IT support and technology consulting company for businesses in the Greater Philadelphia area and beyond. They provide a wide range of services that include business computer network set up, cloud solutions, managed IT services program, operating systems migrations and so on. 

If you are in the Greater PA area and looking for a technology and computer company, contact SkyViewTek at  610-590-5006 today!

About SkyViewTek:

SkyViewTek, an IT consulting firm, provides managed IT services, technology, and computer network design and setup, cybersecurity and IT solutions for Greater Philadelphia businesses. SVT  ensures computer systems are secure and HIPAA and PCI compliant. Visit their website at https://www.skyviewtek.com to learn more about their products and services.

How to Choose the Right IT Consultant?

Today, on almost every corner, you will find an IT consultant and support firm. Choosing the best among them, the one that suits your requirements is an uphill task. We are here to help you. Read on to get some tips.

IT consultant
  1. Qualification and experience – Proper certifications and years of experience matter, more so, in the field you belong, when it comes to trusting your IT consultant and support service provider. Also, technology moves at a rapid pace, hence the need for an on-going training program for the employees. Ensure that the firm has this in place!
  2. Communication – Communication is the key. You need to make sure the IT support and consulting firm you hire is easily accessible and responds promptly to your queries and problems. Onsite support is a huge benefit when you are working with an outsourced service provider. This ensures that you get faster service in case of an onsite support issue.
  3. Contract – Remember, an IT consultant, support and consulting firm that insists on a longer-term contract, is not the one for you! You should have the liberty to change your vendor if you are not happy with their services. Monthly contracts are the way to go!
  4. Pricing – Transparent pricing options are a must when you shortlist your IT support and consulting firm. Make sure you pay what you see and there are no hidden costs!
  5. State-of-the-art Technology – Choose an IT support and consulting service provider that uses the latest in technology to provide you with the best, timely solutions.

SkyViewTek (SVT) is a computer and IT firm with over 30 years of experience, offering services to businesses in the Greater Philadelphia area and remotely across the United States. They offer IT support and consulting services like managed IT services, cyber security, business computer network setup and cloud solutions to small and big firms. If you need urgent tech support, you can contact them anytime, including on holidays. They perform disaster recovery also, when needed. Trust this IT consultant, support and consulting firm to give you the best possible solutions for your business!

About SkyViewTek:

SkyViewTek, an IT consulting firm, provides managed IT services, technology, and computer network design and setup, cybersecurity and IT solutions for Greater Philadelphia businesses. SVT  ensures computer systems are secure and HIPAA and PCI compliant. Visit their website at https://www.skyviewtek.com to learn more about their products and services.

What Does an IT Support and Consulting Firm Do?

Almost all working adults use computers and technology in their workplace. Since computers may slow down or fluctuate in performance, routine maintenance and repair are essential. Businesses seek the help of an IT support and consulting  an expert when problems like this arise.

IT support and consulting

Responsibilities of an IT Support and Consulting Firm

Information Technology experts are generally on a 24-hour on-call basis. The moment a machine, device, or a computer experiences a problem; they are the ones summoned to the workplace to resolve the issue. However, their responsibilities go beyond their knowledge of repair. A professional from a trusted IT support and consulting firm carries the weight of responsibilities on their shoulders. Below are some of them:

  • Information technology experts should have a firm grasp of the business’ model to strategize and provide IT requirements.
  • IT experts should be able to provide the best solution and recommend the ideal technology for the business.
  • They are also required to act as the mediator or communicator between the business’ technical team and the non-technical teams.
  • They should provide a robust IT infrastructure to ensure continuous production of the workforce and exceed business’s demands and expectations.
  • Provide reliable IT support when technical issues start to happen.
  • Provide manuals or teach basic troubleshooting and software installation to the workforce.

Businesses Need IT Services

A dependable IT support and consulting professional is a necessity for small or medium-sized businesses.  IT services that businesses need include :

  • Managed I.T. Services Program
  • Help Desk: Computer & I.T. Support
  • Wireless / Wired Network Setup
  • Computer and Server Configurations
  • Operating System Migrations
  • Software Implementations
  • Cloud Solutions
  • Security: Firewalls, Antivirus, Backup
  • Email, Spam, and Compliance Archiving Management

If you are looking for trained, knowledgeable, and experienced IT consultants for your business, contact the experts from SkyViewTek!

About SkyViewTek:

SkyViewTek, an IT consulting firm, provides managed IT services, technology, and computer network design and setup, cybersecurity and IT solutions for Greater Philadelphia businesses. SVT  ensures computer systems are secure and HIPAA and PCI compliant. Visit their website at https://www.skyviewtek.com to learn more about their products and services.

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